What’s more important- outcome or intent?

Not all outcomes are created equal As human beings our thinking is subject to a host of biases. When it comes to the ethical dimension in decision-making, an important one is the Outcome Bias. It means that we judge the quality of a decision by its eventual outcome. It’s the outcome we arrive at that […]

Culture, Compliance & Turkey – post from 2017

This post, written in 2017, continues to receive a lot of attention. I have taken the topic up in more detail in a series of posts started in 2019. While I still stand behind what I have written here, this first post was based more on literature research, some personal experience and reflection. The 2019 […]

Culture, Compliance … and Turkey – Part 3

The title image shows people waiting to be picked up by a bus at the side of the highway in Istanbul. The are standing beneath a sign saying that it is forbidden to stop vehicles on highways to let passengers get on or off… Coping with Ambiguity and Uncertainty This is part 3 of a […]

Reading list 2019

To continue my 2018 reading list, I am adding here the books (including e-books and audiobooks), online courses, articles etc. I am reading throughout this year. I do a lot of reading (and listening while driving in Istanbul traffic) for my personal interest as well as my engagement as leader of the Working Group for […]

Iatrogenic noncompliance – a case study of ethical blindness

Some thoughts on organizational justice Organizational justice is the dominant factor determining how employees perceive their organization’s culture of integrity. [1] Management must meet misconduct with decisive, consistent, visible and effective action as a deterrent for recurrence, and as a clear sign that misconduct is not tolerated. But where exactly does misconduct begin and how […]

The Carryover Effect of Reputation Risk

Trust and reputation are assets. Corporate leaders are realizing that it is no longer sufficient to be just compliant with rules and regulations, and with the letter of the law as it is written today; instead organizations have to aspire much higher and constantly try to meet and exceed stakeholders’ and society’s expectations. Otherwise, trust […]