Culture, Compliance … and Turkey – Part 2

Orientation This post is the second in a series of posts on effective Ethics & Compliance in the context of Turkish culture. In the first part, I looked at the motivation for this analysis, and the cultural profile of Turkey in the Hofstede 6D model. In this second part, I will summarize the current requirements […]

Effective Compliance trainings and how to measure them

When can we consider compliance training as “effective” and what KPIs make sense to measure its effectiveness? Often we see Compliance teams’ presentations reporting on how many hours of training they have given in a certain period of time. But does this tell us anything about the effectiveness of compliance training? Other than giving an […]

Culture, Compliance … and Turkey – Part 1

Effective Ethics & Compliance in the Context of Turkish Culture Introduction In 2017 I first wrote a blog post about Culture, Compliance and Turkey with a first discussion of the 6 dimensions of Turkish culture according to Geert Hofstede and their meaning for compliance management in this country. In the beginning of 2019, the Turkish […]

Effective Compliance Trainers Treat People Like Adults

In his May 2nd “Compliance Perspectives” podcast, the SCCE’s Adam Turteltaub had an interesting chat with Steve Priest of Integrity Insight International. Amongst other topics, they discussed that a main failure of Compliance trainings has been treating employees “like children”, teaching them rules over rules, to best remember them by heart and telling them not […]

The Law of Large Numbers, Central Limit Theorem and Strange Attractors – or The Strange Behavior of Turkish Employees Towards Limits

This post is not about mathematics or physics but about the behavior of people in the presence of rules and limits … in Turkey. When we discussed revising our Company’s expense limits to account for the currency devaluation, soaring inflation and resulting price increases in the hospitality sector in Turkey in the last months, I […]

Iatrogenic noncompliance – a case study of ethical blindness

Some thoughts on organizational justice Organizational justice is the dominant factor determining how employees perceive their organization’s culture of integrity. [1] Management must meet misconduct with decisive, consistent, visible and effective action as a deterrent for recurrence, and as a clear sign that misconduct is not tolerated. But where exactly does misconduct begin and how […]

Naturally biased – Why internal auditors cannot adhere to their own Code of Ethics

Independence and Objectivity The hallmarks of the Internal Audit profession are Independence and Objectivity. Without independence and objectivity there can be no truly effective auditing, because conclusions snd expressed opinions could be unfairly biased. “Independence is the freedom from conditions that threaten the ability of the internal audit activity to carry out internal audit responsibilities […]

Ikigai – an expression of personal integrity

Ikigai (生き甲斐, pronounced [ikiɡai]) is a Japanese concept that means “a reason for being.” It is similar to the French phrase, raison d’être. Everyone, according to Japanese culture, has an ikigai. Finding it requires a deep and often lengthy search of self. [1] “I am doing work that has both meaning and impact and that […]

Culture, Compliance and Turkey – Overview

This is an overview of the posts I’ve written on Turkish culture and how it affects the efforts to establish and run an effective Ethics & Compliance program in this country. Culture, Compliance & Turkey: This first post, written in 2017, continues to receive a lot of attention. I have taken the topic up in […]

The Carryover Effect of Reputation Risk

Trust and reputation are assets. Corporate leaders are realizing that it is no longer sufficient to be just compliant with rules and regulations, and with the letter of the law as it is written today; instead organizations have to aspire much higher and constantly try to meet and exceed stakeholders’ and society’s expectations. Otherwise, trust […]

Ethical Fading – the hidden erosive force on Integrity Culture

Introduction The focus on effective Ethics and Compliance Programs based on values and principles has been steadily increasing in the past years. “To prosper over time, every company must not only deliver financial performance, but also show how it makes a positive contribution to society. Companies must benefit all of their stakeholders”, wrote BlackRock CEO […]

The limits of our language…

If you are a parent, you may be familiar with the fact that there’s a big difference between telling your kid who is climbing dangerously on a high tree: “This is very dangerous! Careful, or you will fall down and break a leg”, and saying: “Wow, you are very high up, but if you are careful and watch where you are putting your hands and feet, I trust that you are going to do great. I am here watching you and can guide you. But I know you can do it on your own.”

Measuring Integrity – a basic model from first principles

In a recent post I wrote about Turkish Coffee and reflected on three dimensions of Integrity in the „Head-Heart-Hand“ (3H) model used also in competency assessment and people development. After giving this some more thought, I have slightly amended the interpretation of Integrity in the 3H-model and am starting to think this could be used […]